This is the first virtual lesson in the WithYouWithMe Service Desk Analyst Course
In this session, I will talk about what to expect in the coming weeks in regards to the Service Desk Analyst Course:
- Course Outline
- IT Generalist Roles
- IT Service Management
These lessons will be conducted weekly, where we will have an open discussion on the course, including topics which might need more context, or how those topics can be applied in a real world scenario.
If you need help or more information on what’s been discussed in any of the lessons, please reach out and book a time with Adam – https://meetings.hubspot.com/adam-fraser