Starting out your career in IT can be quite daunting so this pipeline is a great place to start! For those new to tech, you should start by learning the fundamentals of IT and Networking before progressing to the Service Desk Analyst course.
to become a Service Desk Analyst.
Learn about different technologies and platforms to
Service Desk Analyst has always been in steady demand and most suited for problem solvers and those who are comfortable with talking to people.
Become an IT Generalist
This is a great place to start a new career in tech, seeing that there has been a recent shift in the market.
What can you do as an IT Service Desk Analyst?
One of the great things about learning to become a Service Desk Analyst is that you gain exposure to many different technologies and platforms.
Your course journey
This pathway will take you through the basic concepts of technology and computing today, includes the following courses: